Reviews

MS Glass Outlet

REVIEWS



Peter C.

★★★★★

This is the best place to get your windshield fixed when it gets cracked. The service is excellent, quick turnaround, and the counter staff is knowledgeable and fun. I highly recommend using this shop.

Niko H.

★★★★★

I had a smashed side window that needs to be replaced. It was the kind that used the glue so I didn't really know who to call or where to look. I called MS up and Sam recommended me a place to find my window since I couldn't buy it new anymore. After I got the window we scheduled the replacement two days later and it was done in under 2 hours. Great place and would definitely use them again to find the help I need and to have a job done.

PeterSu C.

★★★★★

I am not happy when I need to replace my windshield, but I am always happy to visit this place. The young man at the counter is very knowledgeable, friendly and enthusiastic about life. His charm made me smile all day. Wish more people would embrace life like he does. My car was fixed quickly and correctly. The oil change sticker was taken off the old windshield and put on the new. This shop is very professional and thorough, getting it right each time. This is the third vehicle I have had repaired at this shop and I highly recommend using their services.

Jacqueline E.

★★★★★

Awesome and fast service. Someone broke into our car during a road trip and they helped us very quickly! Back on schedule in no time. Employee Sam was great, easy process, quick repair. All for a good price!

Roman G.

★★★★★

Very fast and friendly people. Sam is great

Jamie G.

★★★★★

Good people, fast service,

Olivia K.

★★★★★

Sam and Salvidor are the best! The cleaned the window too! Thank you so much!!

Jamie S.

★★★★★

From the scheduling phone call to me showing up an hour early for my appointment. Excellent service at every moment. Do not go anywhere else!

Christopher C.

★★★★★

I inquired about a windshield replacement, they got me in ASAP, and when I showed up everyone was kind, polite and very helpful, impressive considering I had a serious headache and may have been a bit crabby. With that said, when I picked the car up it looks perfect - I highly recommend MS Glass, the owner Mike is gracious and helpful, and they do an excellent job.

Steve F.

★★★★★

great service, very fast, and affordable

Joshua S.

★★★★★

Replaced my rear window within a few hours of me calling in.

Katie K.

★★★★★

They were super friendly and quick!

John C.

★★★★★

Car got broken into in Portland and these guys were quick. Called them 8am Monday and booked me same day at 10:30. Finished by 12. Thankful you have had them be able to handle so quickly!

Nice people too. Tam and Sam were great and very helpful

Oscar T.

★★★★★

They have competitive prices and great customer service. I thought the new windshield had a stress fracture few days after install, so I took it back. They checked and after a throughout cleaning with glass cleaner it ended up being just a spider web or something.

Izzy N.

★★★★★

The service was great, and the price too. We had emergency repair after the car was vadelized in Portland the night before. We were in a long trip at the time. The repair time was expedited so we can continue with our trip.
Recommended this place for everyone.

Jonathan N.

★★★★★

My folks had their passenger window busted in the night before driving back to CA. I called on a lark, trying to get them sorted before driving 8 hours with a piece of plastic substituted for a window. Sam worked quickly to get them in immediately, has them out within a couple hours. Did the job well, and I was impressed they didn't give me the runaround (as other shops did) about being fully booked. The personal downside was the $500 pricetag for the replacement, but that's probably the going rate for a new SUV passenger glass replacement, and did not seem out of the norm. Hopefully insurance kicks in. Thanks Sam et al!

Amir F.

★★★★★

Great experience. They worked around my schedule and I would certainly recommend MS Glass. I believe I got quality glass for the right price. Thank you everyone at MS Glass.

Autum G.

★★★★★

Reneé at the front desk was very welcoming, profession, and updated me on time about my vehicle. She also emailed me back about my online quote the same day! All the staff, including the technician that helped me, were polite, straight forward, and told me about the pricing before I agreed. The pre-installment inspection was quick, simple, and informative. I was expecting a much longer wait time but it was done in an hour. End product is quality and everything I was expecting and more at a price tag cheaper than any of the other businesses I submitted quotes for. Absolutely recommend!

Michelle M.

★★★★★

Great customer service from all staff. Sam was my technician.
Done way before their quoted time frame. Definitely recommend!!!

Shy L.

★★★★★

Decent price and same day install.

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